Trueblue casino is a win-win option for Aussies who are looking for a variety of games (different slots, table games, video poker) that they can play from the comfort of their home.
This online casino is relatively new to the gambling market, so its main goal is to attract a loyal audience. Consequently, this internet casino is constantly running promotions, offering special bonuses for VIP clients and weekly cashback for both newbies and loyal players. On top of that, the True Blue gaming website features a generous welcome bonus that will boost your bankroll significantly. The site is operated under a gaming license issued by Costa Rica.
We have spent more than 7 hours analyzing this casino, read over 200 reviews, and prepared a detailed review that features major pros/cons, basic bonuses, a loyalty program, and an extensive FAQ section.
TrueBlue Casino Review
Here is a short overview:
Casino Name: True Blue Casino
Software: RTG (Real Time Gaming)
Year of foundation: 2018
Minimum Deposit: $10
Mobile Software: iOS, Android
Withdrawal Time: Visa: up to 7 business days, Bank Transfer: 7 – 10 business days
Withdrawal Limit: $2,500 per week
Deposit Options: MasterCard, Visa, Neosurf, American Express, Bitcoin
Withdrawal Methods: Bank Transfer, Visa
This casino offers various advantages that make this gambling site comfortable, safe, and user-friendly.
- Accepts bitcoin.
- Offers a great welcome bonus.
- There is a VIP club.
- There is a low playthrough rate.
- It offers 24/7 live chat support.
- Navigation is easy.
- The scope of games offered is extensive.
Despite many advantages, this casino has several disadvantages. They are as follows.
- Payment processing is slow.
- There are no live dealer games.
- It is not available in some countries.
Complaints about True Blue Casino and Related Casinos
We have analyzed many reviews and found complaints about True Blue Casino or any brands that may be associated with it. Here are examples of the most common complaints.
- The casino did not provide adequate evidence, accusing the player of violating the terms of the bonus. The total number of complaints is 1596, 47 of them concern directly.
- There was an outage and the payment was declined. The total number of complaints is 180, 5 of them are directly related to the brand.
- The casino did not respond to users’ complaints concerning the deferred payment. This complaint is documented among 150 users, and 4 of them talk about True Blue Casino.
- Players faced with an incomplete withdrawal of funds and did not receive information about the status of the payment from the casino. The total number of complaints is 135, 4 of them are about True Blue casino.
- 114 players encountered payment delays, 3 of them were clients of the given casino.
- 105 players said that the withdrawal process was long, 3 of them played at the site.
Bonuses and Promotions
An excellent bonus system is an effective way to win new audiences and keep loyal customers. Competition in the online casino sphere is very high, so online casinos must provide generous welcome bonuses, favorable conditions for VIP customers, and regular bonuses and promotions to be on top.
Many promotions take place around the clock, which allows all players to participate and get extra bonuses. However, it is strongly recommended to read the terms and conditions before claiming a bonus to avoid mistakes and casino ban.
True Blue Casino offers the following bonuses and promotions to its customers.
- Welcome bonus. When you register, you are eligible for a 200% match deposit bonus up to $ 2,000. To receive the bonus, you must enter the bonus code “TRUE200”.
- True Blue Casino $50 no deposit bonus, and constantly offers codes that can be used by users. Some of these codes have an expiration date.
- Daily free spins. After you make your first deposit, you will receive 14 free spins daily for a week. These free spins must be wagered 30 times on slots or other games. To receive it, you must have AUD 5 or less in your account.
- Weekly cashback. Regular players receive a weekly cashback up to 50%, provided the casino balance is less than $5. Cashback is calculated based on deposits over $50 in the previous week. This cashback is paid every Sunday at midnight. For VIP players, this cashback is offered once a month, and its size is calculated based on the deposits made during the month. Cashback must be wagered 30 times on pokies.
- No Max and No Wager bonuses.“No Max” means that there is no limit on the maximum withdrawal of funds after using the bonus. The “No Wager” rule means that a player can receive it amount with only one playthrough needed.
- Game of the week/month. When a player plays these pokies, he earns double comp points.
- The casino also offers various promotions for new pokies.
This program offers a bonus of 250%. This bonus can be used on pokies, however, you need to make a minimum deposit of 50 AUD to receive it. Besides, each VIP client receives a personal manager for consultation and resolving various issues.
True Blue Casino Banking and Cashout
This is a trusted casino that offers encryption with a 256-bit SSL security certificate so all your transactions are encrypted and secure. Australian dollars can be deposited using Neosurf, VISA/MasterCard, American Express, and Bitcoin (the most widely supported cryptocurrency in the online gambling industry). Using credit cards is one of the most popular payment methods for online casinos as it provides an easy and instant payment process. If you choose Neosurf, funds are credited instantly too. The distinctive feature is that you do not need to enter personal or banking information, and it is also possible to purchase and use prepaid vouchers (up to $ 250). If you deposit in bitcoins, then you get instant transactions and complete anonymity.
True Blue Casino accepts deposits from $10. As you can see, the list of services for topping up the account balance is quite extensive and is suitable for most players. Besides, True Blue offers e-wallet payment options.
Withdrawals are made via VISA or bank transfer. The maximum weekly limit is AUD 2,500, and it takes 3 to 10 days to process the request.
True Blue Casino offers mobile casino access so you can play your favorite games anywhere and anytime. Using a mobile casino is very easy. All you need to do is open the casino website in your device browser. The site is fully optimized for mobile app devices on the Android or iOS platform, therefore, the gameplay is as smooth and comfortable as on the computer. It is worth saying that all features are also available in the mobile casino as it is the policy of True Blue Casino to ensure a flawless gaming experience regardless of the type of device used.
True Blue Casino Games and Pokies
There are 150 games and 100 online slots. Before playing an online game for real money, you can play the games in practice mode to find out whether this type of game is right for you or not, as well as test the software and understand the logic of the bets. After that, you can choose different games. The casino offers easy navigation with a choice of different games (new games, table games, pokies, specialty, video poker, all games). Online pokies offer the largest number of games and the greatest variety of all major genres with everything an Australian gambler needs – a 3-reel and 5-reel jackpot or a progressive jackpot. Pokies can be played both in practice mode and for real money. The board games category includes the following options: European Blackjack, Suit ‘Em Up™ Blackjack, Baccarat, Face Up 21, Match Play 21, Pai Gow Poker.
In the category of specialized games, Keno, Craps, American Roulette, European Roulette, Fish Catch, Banana Jones, Treasure Tree are presented. The only drawback is the lack of games with live dealers.
The casino uses RealTime Gaming software, therefore, the gaming experience is pleasant. RTG software provides high-quality games, excellent navigation, and a great user experience. Besides, thanks to this provider, True Blue is compatible with all kinds of desktop and portable devices. Players have a high-quality gaming experience regardless of the type of device used.
Creating an Account
The registration process is simple and fast. You will need to come up with a True Blue casino login, password, and provide a valid email address. Then it will be necessary to provide personal information.
The quality of customer support is one of the main indicators of the reliability and safety of a casino. True Blue Casino offers excellent customer support. The staff is professional and friendly, they try to help the players as soon as possible. There are three different ways to contact a support agent. Live chat is available 24/7 and can be used by both PC users and those who play on the mobile version. This type of communication is the most effective and allows you to contact a support agent within a minute. Besides, it is possible to contact support by phone. You need to call +61 1800 984 606. The call is free. If your problem does not require an urgent solution, then you can send an email to email@example.com. The support team will come back to you within 24 hours.
- Is True Blue casino legit?
True Blue casino has a Costa Rica Gambling License and is officially registered as an official business. According to the players, this casino offers a fair gaming experience.
- Are Games At True Blue Casino Fair?
True Blue Casino is GLI Certified, which means all of its games have been tested for fairness. All games use random number generators (RNG), which are fair, respectively, each player can win.
- Can I Play For Practice Or Do I Have To Play For Real Money?
Yes, you can play for practice before you gamble.
- Do I have To Download Software To Play?
You can either download the software to your laptop or phone or play online in your browser.
- How can I deposit AUD or other currency?
You can fund your account using various payment systems: Visa, MasterCard, American Express, Neosurf, Bitcoin. The minimum limit is $ 10 per transaction.
- Can I transfer bitcoins to my account?
After analyzing various aspects of this online casino, we have concluded that True Blue Casino is a great option for players who value an amazing gaming experience.
TrueBlue Casino offers countless advantages:
- The casino offers many promotions for both new and existing players.
- A stunning gaming experience is one of the distinctive features that make this casino stand out among competitors. RTG software ensures a smooth and satisfying gaming experience. Also, games load at lightning speed and can be played on mobile or PC. For playing on the PC, the casino offers a Premium application with excellent graphics and many additional games.
- The banking system offers various deposit and withdrawal methods, therefore, depositing and withdrawing funds is a hassle-free, comfortable, and safe procedure.
- The versatile and flexible support service is implemented with a user-friendly mobile chat. The site offers different types and genres of games for every taste: pokies, table games, video poker, European roulette, three card poker, and Matchplay 21.